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Work Order Management

Work Order Management in eMaint X3

The heart of eMaint X3 is work order management. Work orders are the vehicles for recording the activities you perform, the physical documents you provide the people performing the work, and the tracking device for all related activities. By issuing work orders and tracking all related activities, eMaint will give you the following information:

  • All work performed for an asset/building/department/line/customer etc.

  • All outstanding work

  • The cost for performing the work

  • The work assignments for your employees/contractors etc.

eMaint X3 is designed to handle all of the various types of work orders – from facility requests to equipment related work orders. In their most basic form, work orders are divided into two categories – Scheduled and Unscheduled.

Scheduled work orders, also known as Preventive Maintenance Work Orders (sometimes referred to simply as PMs), are those work orders that are scheduled, either by calendar or meter (like hours for example) and will occur on some regular basis (weekly, daily, annually, 3000 hours, etc.). By nature, scheduled work orders are for preventive maintenance tasks that are designed to ‘prevent’ failures in the future through their performance.

Unscheduled work orders are the opposite – these are the requests for work that come up day in and day out which are to perform maintenance tasks that require attention due to a breakdown, specific need, customer request, etc.

This guide will help you through both work order paths (Fig. 1A).


Fig. 1A